Convert leads to lifelong customers
A modern, scalable platform for hospitals and their branches to offer enhanced patient care while achieving operational efficiency and maximizing revenue
Capture All Your Online & Offline Leads
Lead from the various to one platform like website, Facebook, Google adwords etc and notification goes to marketing team for next action with autonomic activity creation. Mobile app for your marketing team to add the lead on filed that work in offline mode. We do also have an option for bulk upload to all the offline lead capture in CRM.
Distribute Lead By Various Sources
DocEngage Support omni channel Integration, from various sources like Facebook, good adwords, website, landing page etc to DocEngage and It's distribute to your team based. You can configure the lead distribution process based on the source, call, Location, Language preference etc. We enable you to make the Lead distribution automatic.
Qualify Your Best Lead First
Lead qualification is the very important stage in any sales cycle. If you know your lead requirement conversion process will become smooth and you will get the high lead conversion ratio. DocEngage has clinically enable lead form and also has capacity to capture the pre-assessment form during the lead capture which help you to know your lead and understand requirement and pain.
Lead Disposition
DocEngage provide the custom lead disposition as per your custom process and business. Lead disposition is very important run the smooth and seemless process for lead automation. If you have standard disposition status for lead then you will get the clear idea about lead life cycle, lead current stage and what is the next stages.
Source Tracking
It is important for you to know the lead source so you can get the marketing ROI measurement. DocEngage has multiple hierarchy to save the lead for an example if your running online campaign in google adwards or Facebook and any lead submit the request online. we capture all the source including keyword and campaign name.
Sales Tasks
Sales task is one of very important work, since it's direct impact the revenue. In sales task human error is common if the team doesn't have any standard process or tools where they can track the task status, update the task and also somebody can review and also the reminder for the sales task. DocEngage CRM providing the complete sales task management.
Track Sales More Efficiently
Each sales is different, if we have not track the sales progress effectively, there are chances, we might loose the lead. We enable you to track the sales more efficiently and you can track the sales progress,all conversion, each stages and update and also the lead age, which give you clear idea which lead required more attention and which lead we might loose so make a plan to win them back.
Task & Reminders
CRM main work to reduce the human error and make the end user life easy. DocEngage HCRM and end to end task management for various department like sales, marketing, operation, lead, Enquiy manager and other end user. CRM also has inbuilt reminder system to user will update the task and make user they complete the task without fail.
Measure Your ROI
DocEngage HCRM allow you to define the marketing budget for each source like google adwards, Facebook New Paper, campaign etc and Once lead submit the request from any of this then we are capturing complete source information including the keyword also. Once lead got converted and paid some money, we also have feature to capture the lead revenue so you can get the marketing ROI report and measure the outcome.
Drive More Quality Leads to Closer
DocEngage Lead Integration and automation workflow help you to get the highly qualify the lead and if you have all the information about lead requirement, bouget , service requested case category, pre assessment form, If you know more about your lead and lead requirement that means you are lead qualification is high and you can work toward convert the lead.
Automate Your Marketing Efforts
In DocEngage HCRM, you can automate all your marketing efforts for an example, if you get a lead and he is looking for a particular services , before book the appointment you want to send some content, for the same services lead requested, you can automate all mail content, not for an appointment also you can automate all your campaign email based on patient clinical condition.
End to End Pipeline Tracking
Lead automation workflow enable to track the end to end pipeline for the lead. We know each lead is important and it directly impact the revenue, so there should be no leak in lead management. DocEngage allow you to create the rule for each pipeline and get the notification for each the lead pipeline update or changes.
Stop Wasting Time on Junk Leads
To Increase the lead conversion ratio it is very important team spend most of time and energy in qualify lead, CRM tools must have various data and touch point to identify the lead, either it is quality lead or junk lead. Identity junk lead based on service requested, location and interset level is very easy.
Email Integration
If you are using any CRM, but it's important all the communication should go to your own brand. We are with you on this approach, we are supporting restful API Integration, so that we can Integrate with your Email and SMS vendor to make sure all the communication to the patient or lead is going through your name only and no where they will see DocEngage, since we are completely in B2B business.