Hospital or Clinic Management
DocEngage Telemedicine Hot
OPD, IPD, ICU Telemedicine, Remote Patient Monitoring
DocEngage Clinic Software
OPD Management, Queue Management System
DocEngage EHR
Charting, EMR, EHR, Prescriptions, Assessment Forms
DocEngage Homecare
Home Healthcare, Physiotherapist, Palliative Care
DocEngage HMS
OPD, IPD, Pharmacy, Discharge Summary
Customer Experience, Marketing & Sales
DocEngage HCRM
CRM, Customer Experience, Feedback Apps
Call Center CRM
Inbound & Outbound Call Tracking, Interaction
Lead Management
Capture All Your Online & Offline Leads
B2B Field Sales
Track sales team field and sign more business
Healthcare CRM 360
We know DNA of Hospitals. Learn More →
DocEngage Patient Experience
Enhance Overall Experience of
Patients at Hospital!
Improve Outcome & Patient Retention
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Why Patient Experience Management (PXM) is the need of every hospital?
True patient experience reflects the total perceived value of a patient interacting with a health system. In comprises of Care Delivery, SOP’s, Communication, Coordinated Care, Outcome, Satisfaction, Empathy and Compassion throughout the health delivery system. The best experience of patient is felt in each and every moment from the entry till the exit of the hospital.
It is time for hospitals to understand that the only way they can make a difference and project a sustainable growth with competition is to differentiate themselves on Patient Experience. This will drive patient and staff satisfaction, creating loyalty and improves outcome.
DocEngage delivers complete technology that improves and builds trusted relationships between healthcare systems, clinicians and patients and takes the hospital to the climb in Patient Experience.
Increases Efficiency and capacity for patients
Decrease operating costs and improve bottom line
Improve staff satisfaction and retention
Build reputation to encourage patient to consolidate care
Bring down the waiting time of patients in front office, OPD, ER, pharmacy, radiology and reduce average stay time
PX ensures that patients are well educated about diseases, side effects, treatment and increase patient opting for treatment.
Patients understand their care plan are more likely to follow treatment & instructions. With communication the outcome improves much more.
After first visit, patient can clarify their doubts by remote communication. This will increase patient continuity of services.
HCAHPS ratings are a strong indicator of patient loyalty, trust & competitive differentiation.
As healthcare becomes increasingly competitive, organizations that focus on the human experience will create market differentiation.
Bring down the waiting time of patients in front office, OPD, ER, pharmacy, radiology and reduce average stay time
PX ensures that patients are well educated about diseases, side effects, treatment and increase patient opting for treatment.
Patients understand their care plan are more likely to follow treatment & instructions. With communication the outcome improves much more.
After first visit, patient can clarify their doubts by remote communication. This will increase patient continuity of services.
HCAHPS ratings are a strong indicator of patient loyalty, trust & competitive differentiation.
As healthcare becomes increasingly competitive, organizations that focus on the human experience will create market differentiation.
Patient Experience Features
Free Patient Experience Toolkit for Hospitals