Hospital or Clinic Management
DocEngage Telemedicine Hot
OPD, IPD, ICU Telemedicine, Remote Patient Monitoring
DocEngage Clinic Software
OPD Management, Queue Management System
Charting, EMR, EHR, Prescriptions, Assessment Forms
Home Healthcare, Physiotherapist, Palliative Care
OPD, IPD, Pharmacy, Discharge Summary
Customer Experience, Marketing & Sales
CRM, Customer Experience, Feedback Apps
Call Center CRM
Inbound & Outbound Call Tracking, Interaction
Capture All Your Online & Offline Leads
B2B Field Sales
Track sales team field and sign more business
Healthcare CRM 360
We know DNA of Hospitals. Learn More →
DocEngage has a very strong & world class Customer Success Team (CST) supporting multiple geographies.
DocEngage culture is so rooted that we take care of the customer to the maximum extend and spend quality time in understanding their concerns.
Customers can use instant chat in the software to get support from CST team.
Customer facing any problems can initiate ticket in the specified ticketing system where you can create tickets and it can be tracked easily for status.
Customer can also send us mail to raise their issues or asking for clarification.
Customer can also call us to speak to one of our CST team members for instant help.
We also conduct product training on-going basis, you can sign up and join the training.
We do have training videos which you can see in your comfortable time to explore the product.
We always welcome our customers to provide suggestions and improvements on our products.
We do provide dedicated support assistance for your hospital onsite or offsite with reasonable pricing.